Service User Area
Welcome to the Service User Area, your dedicated portal for managing your accommodation. Here, you can easily:
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Report Maintenance Issues: Let us know about any problems in your property, and we’ll ensure they’re addressed promptly.
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Pay Your Service Charge: Conveniently make payments online to stay on top of your monthly service charges.
This page is designed to make managing your stay as simple and stress-free as possible. If you need any additional support, our team is always here to help!
Report a Issue
Please note the Maintenance Inbox is manned during Monday - Friday, 9:00am - 5:00 pm
We’re committed to ensuring your home is safe, comfortable, and well-maintained. If you experience any maintenance issues, big or small, you can report them directly through this page.
Simply fill out the maintenance request form, providing details about the issue, and our team will take care of it as soon as possible. Whether it’s a leaking tap, a broken appliance, or a safety concern, we’re here to help.
How It Works:
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Submit your request with a brief description of the issue.
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Our maintenance team will review and prioritize your request.
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You’ll receive updates on the progress until the issue is resolved.
Your comfort and safety are our priority—don’t hesitate to reach out if something needs attention!
Service Charge
You can use the form below to pay your service charge.